Find the profile you want to use usually the new one created in step 5. Click the Always use this profile radio button, then select the desired profile in the drop-down list below the button. You should now be able to open Outlook with the new profile, and access the contents of the. PST file. Note that this procedure does not add any E-mail accounts to the profile; if you have an E-mail account that you want to use, you must add it to the profile, but you can do that using the Tools, Options dialogue box in Outlook.
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Outlook IT Pro Discussions. However, there are two other options: edit the registry then remove the primary Exchange account from your profile or add a pst file to the profile, set it as default then remove the Exchange accounts.
You have three choices when you need to remove a primary account from your profile. You can make a new profile recommended , remove all Exchange accounts from your profile then add the new account back, or remove a key from the registry so you can delete the primary account from the registry.
While making a new profile might be faster and is the recommended method , there is a convoluted method you can use to change the primary account and keep the profile, retaining profile-specific settings. Go to Control Panel, Mail and remove all of the Exchange accounts from the profile, removing the primary account last. You'll need to add a pst to the profile and set it as the default data file, then restart Outlook.
Close Outlook and return to the Control Panel, Mail applet and add the new account. In my experience, the new account may not be listed in until you restart Outlook. Restart Outlook. I said it was convoluted, although it's not bad if you only have a couple of Exchange accounts Editing the registry is generally the better option when the mailboxes will take a long time to re-sync or you are on a metered connection or if you have a lot of Exchange accounts in your profile.
You can edit the registry to remove the primary assignment, however it is not supported and not recommended by Microsoft. If you mess up, you will need to make a new profile, restore the profile key you exported, or use System Restore to go back to a previous restore point.
Tip: Export the profile key before editing, so you can recover your profile if you make a mistake. Export the profile key then search for and remove one or both of the registry keys related to primary account. I searched the profile for fb or f in Outlook as this value is used by each account.
You'll find two keys containing this value for each account and you need to delete the second key that belongs to the primary account you can delete both keys. Once I did this, I could delete the primary account from the profile.
For example, in the screenshot below, the address is in f Note: you need to delete the entire key on the left side , not just the registry value. The value helps you find the right key to delete. Search for f and delete the first entry found, after verifying the key belongs to the primary account.
Try removing the account from the profile in Control Panel, Mail , if it fails, find the next key for the address and try again. Cancel Submit. LordAlukard Independent Advisor. Dear Steve I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to LordAlukard's post on July 9, Thanks but have followed instructions, re-started and done MS Office repair.
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